11 / Jun / 20
Every Dutchman knows them, after all, we live what the little country is known for, among other thin...
19 / Dec / 19
Are you looking for a nice bottle opener as a souvenir or as a promotional gift? Then you are at the...
The Holidays are coming up again and this means that we are heading towards the end of 2019 again. T...
30 / Oct / 19
Wooden shoes have been part of our Dutch society for centuries. Where in the past clogs were still w...
When you think of Holland, you soon think of windmills, tulips and wooden shoes. We would like to te...
Warranty
We care about our products and logically do our best to deliver it to you in top condition. Nevertheless, an order is broken during transport or something else happens that entitles you to warranty. Legally speaking, you are obliged to report to us within two months of finding the defect. If the defect is within the warranty, we will charge for repair or replacement free of charge.
Complaints
It may always happen that something is not going as planned. We recommend that you first contact us by emailing [email protected]. If this does not lead to a solution, it is possible to register your dispute for mediation via the WebwinkelKeur via https://www.webwinkelkeur.nl/consument/geschil/ . As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet pending elsewhere, you are free to file your complaint via the European Union platform.